2.00 RoboSoft Portable Application Description, or PAD for short, is a data set that is used by shareware authors to disseminate information to anyone interested in their software products. To find out more go to http://www.asp-shareware.org/pad Auscomp Technopark Innovation Drive Hobart TAS 7010 australia http://www.auscomp.com Mary Grey team@auscomp.com team@auscomp.com Mary Grey sales@auscomp.com support@auscomp.com team@auscomp.com Y N Auscomp IT Commander 5.9.337 06 03 2006 295 Shareware Major Update Install and Uninstall WinXP,WinNT 4.x,Windows2000,Windows2003,Linux English,Portuguese,Swedish auscomp-itcommander-win.exe auscomp-itcommander-win.exe 7930024 7744 7.56 Y 14 Days Internet Intranet,Buisness Web server. http://www.auscomp.com/itcommander_requirements.html N N N New in V5.9 1) Full MS Outlook Integration Enables users to auto-login and work from from within Outlook on Auscomp IT Commander. 2) Escalation email notification Escalation emails are sent to the Manager, Request Originator & Assigned Technicians. Note: All email notifications (incl. Email Templates, Recipients & Events) can be easily modified using the powerful customization feature. 3) Requests lodged via email now support attachments Requests lodged via email can now have an attachment. 4) Requests can be updated via email Requests can be acted on, modified & closed simply via email (eg: You may want to add a comment or change the status of a request). 5) New maintenance tab in System > Configuration The new maintenance panel introduces 2 new functions: a) Empty Database Button. All KB articles, requests, message board entries & resources will be deleted. b) Process Event Queue button. The event queue can now be much more easily be managed. 6) New URL tab in System > Configuration For better implementation of Auscomp IT Commander into your existing Intranet or Website, simple login and knowledge base panels have been provided. 7) Requested & Assigned linked in Request QuickView Requested & Assigned is now a linked for one click information lookup. 8) Email logins are no longer case sensitive 9) Quick search in Asset list A quick search function has been added to assist with asset management. help, desk, internet, intranet, support, IT, route, sms, article, knowledge base, database, management, service, customer, problem, asset, error Web Based Help Desk Solution Web Based Help Desk Solution for Small to Medium Sized Enterprises (SME) An award winning multi-language web based support solution for small to medium sized businesses to manage and deflect up to 80% of your incoming support inquiries. Features include a web self-service knowledge base, a trouble ticket system, account management capabilities and full MS Outlook integration. The complete web based solution you need to provide the level of service staff and customers have come to expect in the new economy. An award winning multi-language web based support solution for small to medium sized businesses to manage and deflect up to 80% of your incoming support inquiries. Features include a web self-service knowledge base, a trouble ticket system, account management capabilities and full MS Outlook integration. The complete web based solution you need to provide the level of service staff and customers have come to expect in the new economy. Download your free 14-day trial today! A web based help desk solution for small businesses & enterprises giving you an essential & easy to use support platform for your employees & customers. It improves efficiencies & decreases expenses, so reduces overall costs. Free 14-day trial. http://www.auscomp.com http://www.auscomp.com/store.html http://www.auscomp.com/IconScreen/ITCommander.gif http://www.auscomp.com/IconScreen/ITCommander_icon.gif http://www.auscomp.com/PADFiles/ITCommander.xml http://www.auscomp.com/auscomp-itcommander-win.exe http://www.auscomp.biz/auscomp-itcommander-win.exe http://www.auscomp.com.au/auscomp-itcommander-win.exe http://www.auscomp.net/auscomp-itcommander-win.exe Auscomp IT Commander Evaluation License Agreement ("ELA") 1. About this agreement 1.1. This is a license for use of any Auscomp IT Commander computer software and any documentation that relates to it ("the software"). 1.2. The software is the property of Auscomp® Pty. Ltd. ACN 062 800 088, which has granted to Auscomp® Worldwide Pty. Ltd. ACN 095 291 759. ("Auscomp®") the exclusive right to grant user licenses. 1.3. Auscomp Pty. Ltd. and Auscomp® Worldwide Pty. Ltd. are Australian corporations. 1.4. The software is protected by local and international copyright laws and treaties. Nobody may install or use the software unless they have a license with Auscomp®. 2. How you enter this license 2.1. If you install or use the software, you are indicating your agreement to the terms in this license. 2.2. If you do not agree to these terms, you may not install or use the software. 3. The terms of your license 3.1. You have no rights but the ones set out in black & white in this agreement. 3.2. Your license lasts for 28 days after you first install the software, and then terminates automatically. If you install it on more than one computer, the license for all of them terminates when the license for the first of them terminates. 3.3. You may make and distribute complete and exact duplicates of the software to other persons who wish to evaluate it as long as (a) those persons agree to the terms of this agreement; and (b) you do not receive any fee for doing so; and (c) you do not bundle the software with any other product. 3.4. If the law that governs this agreement gives you additional rights to use the software that cannot be excluded, you have those rights. 4. What you may not do You may not: 4.1. purport to give anyone else any rights in the software; 4.2. do anything that might reveal the source code of the software; 4.3. change the software; 4.4. retain or continue to use an older version of the software after you have installed a newer version; 4.5. do anything else not allowed in black & white by this agreement. 5. If you breach this license If you breach this license, Auscomp® may: 5.1. terminate this agreement; and/or 5.2. exercise any other right it has under law. 6. Following termination If this agreement is terminated, you must: 6.1. stop using the software; 6.2. completely uninstall it; 6.3. destroy any copies you have; and 6.4. if Auscomp® requires it, prove that you have done all those things. 7. Ownership Auscomp® Pty. Ltd. is the sole owner of: 7.1. all title to and copyright in the software; 7.2. all copies of the software; 7.3. the trade mark names and logos Auscomp® and Auscomp IT Commander. Auscomp® Worldwide Pty. Ltd. is exclusively licensed: 7.4. to grant this license to you; 7.5. to use the trade mark names and logos Auscomp® and Auscomp IT Commander. 8. Warranties 8.1. Auscomp® supplies the software as-is without any express warranties, and excludes any implied warranties that can be excluded under law. 8.2. You accept that the software may or may not work as you intend or suit your purposes, even if Auscomp® was aware of them, and that it may not offer the same functionality as non-evaluation versions of the software. 8.3. You choose and use the software based entirely on your own judgement and at your own risk. 9. Damages 9.1. Auscomp® is not liable to you for any loss, damages or compensation, whether primary or direct, secondary, indirect, incidental consequential or special, pecuniary or non-pecuniary, foreseeable or unforeseeable, contractual, tortuous or under statute arising in any way out of your installation or use of the software, even if Auscomp® knew that loss or damages were possible. 9.2. If the law that governs this agreement limits the operation of clause 9.1, then Auscomp®'s liability for anything described in that clause can never exceed the reasonable costs of Auscomp® resupplying the evaluation software to you. 10. Modification of agreement 10.1. Auscomp® may modify this agreement on notice to you in accordance with clause 12. 10.2. Otherwise, this agreement is not modified or waived by any action of either party. 11. Applicable law 11.1. This agreement is governed by the laws of Victoria, Australia. 11.2. Any legal action relating to this agreement or the software must be taken in the courts of Victoria, Australia. 12. Notices 12.1. If you have downloaded the software with Auscomp® and supplied an email address, Auscomp® is deemed to have given you a notice when an email addressed to that address leaves Auscomp®'s mail server. 12.2. Alternatively, Auscomp® is deemed to have given you a notice when the notice has been published on its web site. Auscomp IT Commander © Auscomp® Pty. Ltd. 1995-2003. All rights reserved This notification must not be removed Auscomp® Pty. Ltd. ACN 062 800 088 Auscomp® Worldwide Pty. Ltd. ACN 095 291 759 Y 1.6 11/26/2002 winnt - Windows NT / Windows 2000 FALSE FALSE FALSE FALSE FALSE FALSE FALSE FALSE FALSE FALSE FALSE FALSE FALSE Y 1.1 12/04/2002 1.0 http://www.asp-shareware.org/pad/extensions/Affiliates.htm http://www.auscomp.com/PADFiles/Icons.xml http://www.auscomp.com/PADFiles/Sounds.xml http://www.auscomp.com/PADFiles/BG.xml http://www.auscomp.com/PADFiles/FP1.xml http://www.auscomp.com/PADFiles/FP2.xml http://www.auscomp.com/PADFiles/FP3.xml http://www.auscomp.com/PADFiles/FP4.xml http://www.auscomp.com/PADFiles/ITCommander.xml http://www.auscomp.com/PADFiles/ITCommanderGerman.xml http://www.auscomp.com/PADFiles/eNavigator.xml http://www.auscomp.com/PADFiles/eNavigatorGerman.xml http://www.auscomp.com/PADFiles/FortKnox.xml http://www.auscomp.com/PADFiles/SmartLogin.xml